Privacy Policy | Linedata

Preamble

This Privacy Policy aims at providing you with information on the way we use your personal data which are collected or processed via the following website: http://www.linedata.com

Respecting your privacy is a paramount and we commit to processing your personal data in strict compliance with the General Data Protection Regulation dated 25 May 2018 (hereafter « GDPR »).

In any case, we undertake to comply with the two (2) following key principles:

You remain in control of your personal data
Your data is processed in a transparent, confidential and secured way.

Article 1. Identity & contact details of the data controller

The data controller of your data is Linedata Services S.A., a public limited company with a capital of 7,294,029 euros, registered with the Trade and Companies Register of Nanterre under number 414 945, whose head office is located at 27 rue d'Orléans, 92200 Neuilly-sur-Seine Cedex, France (hereinafter referred to as after Linedata).

Our contact for Data Protection will respond to all your requests including those relating to the exercise of your rights pertaining to your personal data.

Article 2. Direct collection

All data collected through our website are directly collected from you during your connections, your access to My Linedata customer portal and our various exchanges.

Data relating to your browsing on our website can also be used to identify your needs and interests and thus better target our advertising and commercial offers.

In any case, you are informed of the reasons why we collect your data through various online data collection forms, your customer account or our Cookies Policy

Article 3. Indirect collection & source of the collection

In some instances, your data may be collected indirectly by Linedata. In such a case, Linedata will inform you of such collect during our initial contact with you and within one month after obtaining your details, and provide you with all the information required by article 14 of the GDPR.

By ways of example, Linedata collects data indirectly for the purpose of carrying out the following operations:

The data likely to be processed are:

For commercial prospection

Data relating to your identity: civil status, name, first name, address, telephone number, email address, customer code;
A copy of your ID may be retained for the purpose of proof of exercise of a right of access, rectification or opposition or to fulfil a legal obligation;
Your logins through our interactions on our website.

For the management of our commercial relation and the client follow-up and more particularly the requests for support

Data relating to your identity: civil status, name, first name, address, telephone number, email address, customer code;
Data relating to the customer relationship management: documentation requests, correspondences with the customer, customers and prospects’ feedbacks and comments, person(s) in charge of the customer relationship;
A copy of your ID may be retained for the purpose of proof of exercise of a right of access, rectification or opposition or to fulfil a legal obligation;
Data necessary for the prospection, study, survey, product testing and promotional operations;
Your logins through your interactions on our website;
Data on your browsing on our site through the use of cookies.

For recruiting management

Data relating to your identity: civil status, name, first name, address, telephone number, email address, photo, applicant number;
Data relating to your resume: family status, degrees, professional references, skills, driver's license (yes / no), areas of interests, motivation for applying, recommendations, languages spoken, level of education, position and profile sought, level of professional experience, main experiences, type of contract sought, geographical mobility, degree, salary requirements.

Article 4. Purposes & legal basis of the processing

The data collected and processed will be used to:

Manage and follow-up your contracts, delivery, invoices, support requests

Learn more on legal basis

Manage our business relationship with you and customer care

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Ensuring the proper functioning and permanent improvement of our site and its functionalities

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Organize events

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Manage recruitment

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Article 5. Processes data

The mandatory or optional nature of the requested personal data and the possible consequences of your failure to provide such data, are specified at the time of their collection.
For more details about the personal data that we are likely to hold about you; click here:

details of your data

	The data likely to be processed are:
To manage your contracts, orders, deliveries, invoices and support requests	Data relating to your identity: civil status, name, first name, address, telephone number, email address, customer code A copy of your ID may be retained for the purpose of proof in case you exercise your right to access, rectify or opposition or to fulfil a legal obligation Data relating to the payment methods: postal or bank account identification, check number, credit card number, expiration date of the credit card, visual cryptogram. Data relating to the transaction such as transaction number, details of the purchase, subscription, property or service subscribed. Data relating to the payment: terms of payment, discounts granted, receipts, balance and outstanding invoices. Your logins through your interactions on our website.
To manage of our commercial relationship and the client follow-up	Data relating to your identity: civil status, name, first name, address, telephone number, email address, customer code. A copy of your ID may be retained for proof purposes in case you exercise your right to access, rectify or opposition or to fulfil a legal obligation. Data relating to the follow-up of the commercial relationship: requests for documentation, testing, quantities, amounts, periodicity, delivery address, order history, purchases and services, return of products, possibly origin of the order or sale, correspondence with the client and customer service, feedback from customers and prospects, person(s) in charge of the client relationship. Data necessary for the implementation of loyalty, prospection, study, survey, test product and promotion programs. Data relating to the organization and launch of quiz competitions, lotteries and any promotional operations such as participation date, answers to the contests and nature of the prizes offered. Data relating to the payment: terms of payment, discounts granted, receipts, balance and outstanding invoices. Your logins through your interactions on our website.
To ensure the proper functioning and permanent improvement of our site and its functionalities	Your logins through your interactions on our website.
To organize events	Data relating to your identity: civil status, name, first name, address, telephone number, email address. Data relating to the professional status: position, activity sector. Data relating to the organization of events: conference, cocktail lunch and/or dinner attendance, menu chosen by the participants among selected meals.
To manage the recruitment	Data relating to your identity: civil status, name, first name, address, telephone number (landline and cell phone), email address, candidate number. Data relating to your resume: family status, degrees, professional references, skills, driver's license (yes / no), areas of interests, motivation for applying, recommendations, languages spoken, level of education, position and profile sought, level of professional experience, main experiences, type of contract sought, geographical mobility, degree, salary requirements.

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Article 6. Recipients of your data

Within the limits of their respective roles and for the purposes mentioned in article 4, the main people who are likely to have access to your data are the following:

Our authorized staff:

- the authorized staff of our marketing, commercial, administrative, logistic and IT departments who are responsible for prospecting, managing and controlling our customers’ relationships

- the Human Resources department for the processing of applications

If applicable, the relevant jurisdiction, mediators, accountants, auditors, lawyers, bailiffs, debt collection companies
Third parties likely to place cookies on your terminals (laptop, tablets, mobile phones ...) when they received your consent (For more details, see our Cookies Policy.
Our Subcontractors in the hosting and processing applications area.
Our Subcontractors’ authorized personnel
Other participants in the case of conference attendance

Article 7. Transfer of data outside the European Union

For the purposes listed above, your data may be transferred to affiliates of the Linedata group, its subcontractors or service providers located in countries providing an adequate level of protection or benefiting from a decision of adequacy, or which entities have entered into Standard Contractual Clauses as established by the European Commission.

For more information, you can contact our DPO by email at dataprotectionofficer@se.linedata.com.

Article 8. Your rights

In accordance with the French Data Protection law (Loi Informatique et Libertés) and the GDPR, you have the following rights :

right to access, rectify, update and complete your personal data
right of erasure of your personal data
right to withdraw your consent at any time
right to restriction of processing of your personal data
right to object the processing and use of your personal data
right to the portability of any personal data you provided to us, where the processing is carried out by automated means and is based on your consent or on a contract
right to define guidelines regarding the processing of your personal data after your death and to choose to communicate (or not) your data to a third party.

In the event of death and in absence of directives, we undertake to destroy your data, except if we are required to retain such data for probative purposes or to fulfil a legal obligation.

You can exercise your rights by sending an email to dataprotectionofficer@se.linedata.com, or by mail at Linedata, DPO, 27 rue d'Orléans, 92 200 Neuilly-sur-Seine Cedex, France; enclosing a copy of your identity card.

Finally, you can also file a complaint with the data supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

Article 9. Connection data and cookies

Within the frame of our website, we use connection data (date, time, Internet address, visitor's computer internet protocol, visited pages) and cookies (small files stored on your computer) to identify you, remember your views of particular pages, measure audience of our website.

To learn more about the type of cookies installed on your devices, please read our Cookies Policy

Learn more on legal basis

Article 10. Social Networks

You may click on the social networks icons such as Twitter, Facebook and Linkedin that appear on our website.
Social networks improve the user-friendliness of the website and help promote it through sharings.

By using these icons, we will have access to personal information that you have indicated as public and which is accessible from your Twitter, Facebook and Linkedin profiles. However, we do not create any independent database based on personal information that you may publish on Twitter, Facebook and Linkedin, nor do we use any data relating to your privacy.

If you do not want us to access to personal information published on the public space of your profiles or your social accounts, you will have to use the means made available to you by Twitter, Facebook and Linkedin to limit access to your data.

Article 11. Security

We have implemented all technical and organizational measures to ensure the security of our personal data processing and the confidentiality of your data.

As such, we have taken all appropriate safeguards, given the nature of your data and the risks presented by our processing, to preserve the security of your data and, in particular, to prevent them from being damaged, or accessed by unauthorized third parties (by means of physical protection of premises, authentication procedures for people accessing to data with personal and secured access via confidential identifiers and passwords, secured https protocol, logging and traceability of connections, encryption of certain data ...).