Scalable Co-Sourced Monitoring and IT Operations for the Buy-Side
Investment firms count on seamless operations across trading, reporting, and risk systems. That means monitoring, maintaining, and supporting dozens of interconnected platforms, processes, and workflows to keep operations running smoothly and avoid disruptions. Without standardized processes, adequate staffing, and real-time process and job monitoring, even routine IT tasks can expose firms to risk and inefficiency.
Linedata Advisory Services delivers end-to-end process monitoring, application support, and infrastructure modernization. Our cross-functional team of IT and operations experts helps asset managers, hedge funds, and alts firms operate effectively with co-sourced IT support, application and job monitoring, production support, and legacy system modernization. Our global team supports overnight batch monitoring, daily reporting, data flows, reconciliations, and real-time alerts with a high-touch, SLA-driven approach.
These case studies show how Linedata’s monitoring and application support help investment firms reduce operational and key-person risk, increase reliability, and scale with confidence.
Overview
Application Support and System Modernization
Application Support and Legacy System Modernization for a $2B Investment Firm
Challenge
Our client faced operational risk after the departure of a key technology expert. Their reporting environment relied on a complex, undocumented codebase and tech stack (Oracle, MATLAB, VBA, Java, Linux, and Tomcat), affecting fund factsheet production and P&L reporting.
Solution
Linedata’s quant developers streamlined legacy systems, reengineered applications, and automated critical reports. We took ownership of existing applications, replaced Excel-based tools with a robust market data infrastructure, and implemented a trading module for an exotic OTC product. We supported portfolio managers with scenario analysis and trading signal reports.
Outcome
Our team mitigated key-person risk, modernized the firm’s tech stack by upgrading legacy code to Python and SQL Server, and moved report generation to a centralized production support model. Processes that once ran manually across multiple machines are now scheduled and monitored on production servers, improving efficiency, auditability, and operational resilience.
Co-Sourced IT Development
Co-Sourced IT Development and Application Lifecycle Management for Credit Fund
Challenge
Our client relied on multiple homegrown systems to manage its portfolio of fixed-income, complex credits, loans, and credit derivatives. A lack of standardized processes, documentation, and domain expertise led to operational inefficiencies and support gaps.
Solution
Linedata deployed a co-sourced IT support model combining onshore and offshore resources. We documented business processes, assumed phased ownership of over 80 applications, and provided end-to-end application lifecycle management (ALM)—including UI modifications, integrations, monitoring, and support. The team introduced standardized development and testing protocols to improve maintainability.
Outcome
The co-sourced model has improved support for traders and portfolio managers, mitigated key-person risk, and provided scalability. We have provided production support and SharePoint portal development, implemented overnight batch monitoring, and provided real-time exception management and issue resolution in line with trader and PM SLAs. By working closely with the CTO and front, middle, and back-office teams, we have reduced key-person risk and improved responsiveness to evolving business needs.
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Real-Time Reporting and Geneva Integration
Real-Time Reporting, Geneva Integration, and Data Warehouse Solution for Hedge Fund Operations
Challenge
A billion-dollar hedge fund needed to replace Excel-based workflows with Geneva for core data operations—including trades, positions, securities, and reference data—while still using Excel for report delivery.
Solution
Linedata designed a robust data warehouse solution that integrates Geneva and Bloomberg data with an intuitive user interface for managing data inputs. The platform performs real-time and batch-mode calculations for NAV, P&L, gross/net returns, sector exposures, and attribution. Daily Excel-based reports for traders are now generated and validated automatically.
Outcome
We delivered full production support and reconciliation monitoring, ensuring NAV and daily reporting accuracy. Our team managed the project from architecture through deployment, providing ongoing application support and data monitoring for system confidence and operational continuity.
Co-Sourced IT Support and Monitoring
Co-Sourced IT Support and Monitoring for a Multi-Strategy Hedge Fund
Challenge
A multi-strategy hedge fund needed to streamline IT operations and prepare for future growth without expanding its US staffing footprint. Its environment relied on undocumented homegrown systems, inconsistent processes, and multiple third-party vendors.
Solution
Linedata deployed a global team with onsite leads and offshore developers to take ownership of daily operations. We documented business workflows, introduced standardized software processes, consolidated legacy applications, and delivered batch and infrastructure monitoring, along with architectural and DBA services.
Outcome
Our support model provided 18x5 co-sourced IT coverage, reducing key-person risk through cross-training and improving operational resilience. We manage overnight batch monitoring, validate EOD reports, and provide extended support to fund accounting and risk teams. Daily responsibilities include data and log monitoring, FIX connectivity checks, runbook execution, and exception escalation to ensure timely issue resolution.